Reno Unveils DROPS in Partnership with ServiceNow and NewRocket

The city of Reno has taken a significant step towards enhancing its community services by launching the Direct Resource Outreach & Placement System (DROPS) program. This initiative is the result of a collaborative effort involving the City of Reno, ServiceNow, and NewRocket. The primary goal of DROPS is to streamline the process of connecting residents with critical municipal services, thus promoting a more efficient allocation of resources and aiding the improvement of overall public welfare.

ServiceNow Drives Digital Workflows in Reno's DROPS Initiative

ServiceNow NOW, a prominent player in the realm of cloud computing, is at the forefront of this transformation. Leveraging its innovative digital workflow platform, ServiceNow is poised to bring a significant overhaul to the way the City of Reno approaches community service deployment. Its software facilitates real-time coordination among departments, ensuring that services are delivered promptly and effectively.

Joining Forces with Industry Experts

To realize the DROPS program, the City of Reno not only partnered with ServiceNow but also with NewRocket, a specialist in creating engaging user experiences for digital platforms. With the technical expertise and experience of NewRocket complementing ServiceNow's robust platform, the DROPS initiative is set to redefine service outreach and placement within the city.

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Reno, ServiceNow, NewRocket, DROPS, Community, Platform