Companies

Zoom and Mitel Forge Strategic Partnership for AI-Driven Hybrid Communication Solutions

Published September 19, 2024

In an era where hybrid work environments have become the norm, the need for seamless and intelligent communication solutions is more crucial than ever. Addressing this need, Zoom Video Communications, Inc. ZM, a trailblazer in video communication platforms, has announced a strategic collaboration with Mitel, a renowned player in the field of hybrid cloud communications. This joint venture aims to introduce an AI-powered hybrid communications and collaboration solution designed to keep pace with the evolving demands of enterprises around the globe.

Revolutionizing Enterprise Communication

The synergy between Zoom and Mitel leverages both companies' strengths in the technology and communication arenas. Zoom's prowess in video conferencing will integrate with Mitel's robust cloud communication systems to offer a product that promises significant enhancements in user experience, efficiency, and productivity for businesses everywhere. This partnership is a testament to the forward-thinking vision of both companies as they focus on harnessing AI capabilities to redefine the way corporate communication operates in a post-pandemic landscape.

Meeting the Needs of a Changing Workforce

This strategic alliance arrives at a time when enterprise operations have widely transitioned to a mix of at-home and in-office work arrangements. The combined expertise of Zoom and Mitel in creating a hybrid solution underscores a commitment to meet the needs of a changing workforce. With artificial intelligence at the core, the proposed solution is poised to deliver a more intuitive and connected experience for users across the world, further enabling productivity and collaboration without the constraints of location.

Headquartered in San Jose, California, Zoom has established itself as a leading provider of video communications across a multitude of regions including the Americas, Asia Pacific, Europe, the Middle East, and Africa. The integration with Mitel marks the next step in Zoom's journey to offer unparalleled communication solutions that meet the expansive and diverse needs of their global client base.

Zoom, Mitel, Partnership